Modernize the traditional help-desk with a virtual, on-demand, 24/7/365 support model.
SIMPLE
Unique algorithm matches clinician with immediate access to credible peer problem-solver.
IMMEDIATE
Workflow data insights to improve the user experience.
EFFECTIVE
IT Support Optimization
JustAskEvie can replace the traditional help desk phone. With our algorithm, the support request is triaged instantly to the appropriate staff member. If after-hours, holiday or weekend coverage is needed, JustAskEvie can help and give your organization 24/7 support for a fraction of the cost. Check out the video!
Shadowing, Onboarding, or Personal Favorites Fair
JustAskEvie helps your providers and nurses become EMR superusers before their first day. Our clinical EMR superusers provide a unique peer to peer experience. Your providers and nurses can schedule a time at their convenience. Also, to further build their confidence, on their first day, a peer will shadow them virtually as if they were right next to them.
Check out the video!
On-Going Support
With JustAskEvie’s Lifelines, your providers and nurses can still receive 24/7 support months after the EMR project kicked off. You no longer need to pay overtime for after-hours support. Check out the video!
Patient Support
With JustAskEvie, patients who need help navigating their health portal or need help preparing their device for a telehealth visit can get real-time support 24/7. Help your patients become more involved in their care and reduce the telehealth no-shows. Click here to find out more.