“I hope they don’t take my button away!”
“Wow, you just saved me a ton of time. I would have spent probably an hour searching our health system intranet to find out how to do that!”
Lightweight Platform and Services
Our web-based platform is the easiest IT project your health system will ever implement. Optimizing your current support staff by seamlessly connecting your EMR users to either your workflow support team or one of our EMR clinical super users. We also offer onboarding and shadow sessions to improve EHR satisfaction, efficiency, and adoption. Our 24/7 peer-driven onboarding and support not only assists with EMR training but also helps in the day-to-day workflow using our unique peer-to-peer support model to eliminate frustration and dissatisfaction.
At JustAskEvie, we work with your teams to provide the best possible support for your providers. We have several services that may be combined to support your organization’s goals. Contact us to discuss your organization’s needs and we’ll tailor the perfect solution to help you improve provider satisfaction.
Onboarding/Shadowing
We provide one-on-one dedicated time between one of our Evie’s and your provider to walk through specialty-specific workflows in your EHR either prior to their first day, or during their first day. This can be in conjunction with classroom training, cover providers who weren’t able to attend a scheduled training, or used to train new providers. Learn more.
optimization
JustAskEvie can be your organization’s easy button. Using your internal IT for support maximizes their efficiency while saving time and money. No longer be tethered to the HELP desk or computer. Learn more.
go-lives & upgrades
Do you have an upcoming go-live or upgrade to your current EHR? Are you looking for a more cost-effective option to support your providers? Look no further. With the click of a button, your providers are directly connected with one of our Evie’s to answer their questions about the EHR and workflows. Learn more.
ongoing maintenance
Whether you need short-term support or a long-term engagement, we have Evie’s standing by to support you, freeing up your clinical informatics and support teams to focus on their projects. Learn more.
After-hours Support
JustAskEvie offers on-demand support to your providers. Whether you need help supporting night shifts, weekends, or holidays, our Evie’s are available 24/7/365 to answer questions as they arise, in context of the patient. We’re here to help your providers quickly get back to doing what they love most. Learn more.
EMR Agnostic
We have Evie’s available to support any EHR. Have more than one EHR? No problem. We work with your teams to ensure we have Evie’s to support your technologies when you need it. Learn more.